Team & Role-Based Access Control

RBAC

Manage organization members, assign agents to conversation queues, and control administrative permissions.

Owner

Full platform ownership, Meta WABA embedded connection, billing management, and team seat provisioning.

Admin

Create and sync message templates, launch broadcast campaigns, view analytics, and manage contact tags.

Agent

Live chat responding within 24h window, internal notes posting, canned quick replies, and ticket assignment.

Active Team Members (0)